Return Policy

Returns accepted on regular priced merchandise in original condition with tags attached and original invoice or gift receipt within 30 days of purchase, for refund, exchange or store credit. 

If you do not have a receipt you will be credited with the lowest sale price in the last 6 months.

Damaged items must be reported within 5 days of receiving your order.

Sale items can also be returned within 30 days unless item is final sale.

Please contact us if you have an issue with your order and we do our best to resolve it.

Take a photograph of item you would like to return and email it to info@astarisborn.ca.  Please state the reason for your return.  Our team will process your return and email you an RMA number along with instructions for returning your order.

Once your return is received and confirmed to be in original condition we will process your refund. We cannot refund shipping charges.

If a product is found to be defective at any time after purchase, return is at discretion of supplier within their warranty period.

Store credits expire one year after issue.

Please contact us if you have concerns with your order at info@astarisborn.ca or 519-2458181 and we will do our best to resolve it.

 

Please contact us if you have an issue with your order and we do our best to resolve it.

The following items cannot be returned. 

Teethers and pacifiers

Bathing items

Feeding items

Diapers and swim diapers

Breast pumps and accessories

Personal care products

Food

Nursing bras or undergarments